Charities across the world have realized the potential of a Customer Relationship Management (CRM) system to increase donor engagement...

The success of every charity fundraising initiative depends greatly on forging and maintaining successful relationships with supporters...

Customer relationship management (CRM) is a vital tool that helps non-profits and charities to build sustainable revenue streams,...

Sales teams often end up wasting precious time and resources on low-value and mundane tasks that often leave opportunities to sell and...

Most organizations want to focus on creating a customer-first business culture to improve internal efficiency, processes, and systems....

Customer relationships are critical to the success of every organization. Therefore, it does make sense to handle them with a great sense...

A CRM platform is more than just an out-of-the-box database that includes lots of customer information. When used rightly, it can become...

The recent influx of technology and digital transformation has made customer experience the biggest differentiator ahead of price or...

Drift, the Conversation Cloud company, is all set to become a Microsoft independent software vendor (ISV) partner by unlocking the power...

US Bank has embedded its payment solutions within Microsoft Dynamics 365 to offer secure and easy-to-implement payment capabilities to...

Microsoft Dynamics 365 has been identified as a Leader in The Forrester WaveTM: CRM Suites, Q3 2022. Forrester states in its report,...

A few weeks ago, Microsoft launched the Microsoft Dynamics 365 and Microsoft Power Platform 2022 release wave 2. This release wave helps...

The COVID-19 pandemic left the world with countless global supply chain challenges. From ever-increasing fulfillment expectations and...

Microsoft Dynamics 365 is considered by many industry experts and organizations as one of the best enterprise resource planning (ERP) and...

Ever since the COVID-19 pandemic, eCommerce shopping has been flourishing like never before. However, it is not the whole story with...

Librestream, a workforce transformation technology platform for the industrial workforce, has announced its online integration with...

As the world around us continues to rebuild and forge a path to survive and thrive in a new normal post-COVID-19, more and more travelers...

Brand reputation is synonymous with customer experience in today's digital world. After all, today's tech-savvy and informed customers...

There is no denying the fact that live events and webinars go a long way to connecting with prospects, customers, and even employees of...

Thinking about innovating your business with next-gen CRM solutions? If your answer is a big yes, Microsoft Dynamics 365 could be an...