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Prashant D
Mar 22, 20231 min read
Microsoft Boosts Conversational AI In Contact Centers & Enterprise-Wide
Cloud-based computing giant Microsoft has introduced its own branded renditions of #GenerativeAI based on OpenAI’s library or LLMs and...
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
Prashant D
Mar 22, 20231 min read
Microsoft Introduces Dynamics 365 Copilot
Microsoft has announced the next generation of AI product updates across our business applications portfolio, including the launch of the...
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Prashant D
Jul 31, 20222 min read
How To Manage Your Sales Territories From Anywhere?
Every market, customer, and industry niche is unique. With the sheer volume of factors to consider while customizing your sales pitch, it...
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
Prashant D
Nov 23, 20212 min read
Microsoft Updates Dynamics 365 Customer Service With First-Party Voice Channel
Microsoft has announced the addition of a first-party voice channel to Dynamics 365 Customer Service at an Ignite developers' event. This...
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