In today's fast-paced digital world, charities and nonprofit organizations face numerous challenges in effectively managing their...

Microsoft Dynamics 365 is considered by many industry experts and organizations as one of the best enterprise resource planning (ERP) and...

In a complicated CRM, tracking down record changes can be an overwhelming task. This is simply because you have to deal with different...

Have you ever wondered why more and more organizations today are focusing on the benefits of modern cloud-based ERP systems to manage...

A new schedule send feature is getting added by Microsoft Teams that will help users select a specific time to send a chat message. The...

Language Interpretation has been made generally available in Microsoft Teams Meetings. This feature has been developed to support users...

Microsoft has decided to aim at Salesforce by introducing Viva Sales, “a new seller experience application.” Viva Sales allows sales reps...

Microsoft is all ready to show search results to users within context by navigating to the thread containing a queried item to improve...

When today's tech-savvy and informed customers need support, they not only expect it fast but they also want their personal information...

Today, enterprise resource planning systems (ERPs) have ushered into a new era that is full of hopes and opportunities. No wonder, ERPs...

In today's internet-driven world, customer expectations are soaring and evolving with every passing day. Today, customers expect...

For every success-driven business, Microsoft Dynamics 365 is an excellent choice to bring all of its disparate business systems together....

The terms ‘lead generation’ and ‘sales prospecting’ are often used interchangeably. Let us read more about what is lead generation and...

The hospitality industry is all about the feel-good factor for the customers and fulfilling their requirements proactively. However, it...

It may come as a surprise to many but the sheer volume, variety, and velocity of customer data still somehow overwhelm many...

In today's age of the internet, consumers frequently turn to social media networks to seek information before they purchase a product or...

Today's customers need instant gratification and have more power than ever, especially in today's internet-driven world. If they have a...

Microsoft has announced that a native version of its Microsoft Teams app has been created that is optimized for the Mac lineup with Apple...

There is no denying the fact that customers are the backbone of every business, irrespective of the size of operations or the line of...

In recent years, the concept of outbound sales has received quite a bit of bad reputation because of aggressive sales pitches and cold...