Recently, security improvements were announced by Microsoft to Azure Active Directory (AAD). These included the option for IT...

Microsoft has decided to aim at Salesforce by introducing Viva Sales, “a new seller experience application.” Viva Sales allows sales reps...

The HoloLens augmented reality headgears of Microsoft are now being shipped to the United States Army. In 2018, there were talks about a...

In July 2022, a new Excel Live feature was unveiled by Microsoft to simplify real-time collaboration easier within Microsoft Teams. The...

Microsoft is all ready to show search results to users within context by navigating to the thread containing a queried item to improve...

Are you looking for a CRM "companion" app that can seamlessly integrate with Microsoft Teams, Outlook, and Office apps to eliminate CRM...

When today's tech-savvy and informed customers need support, they not only expect it fast but they also want their personal information...

Brand reputation is synonymous with customer experience in today's digital world. After all, today's tech-savvy and informed customers...

Today, enterprise resource planning systems (ERPs) have ushered into a new era that is full of hopes and opportunities. No wonder, ERPs...

In today's internet-driven world, customer expectations are soaring and evolving with every passing day. Today, customers expect...

For every success-driven business, Microsoft Dynamics 365 is an excellent choice to bring all of its disparate business systems together....

There is no denying the fact that creating and nurturing an original concept with exceptional, personalized, and differentiated product...

The terms ‘lead generation’ and ‘sales prospecting’ are often used interchangeably. Let us read more about what is lead generation and...

Making sales is tough, but even that is an understatement on so many counts. Irrespective of their sales, a big majority of sales reps...

The hospitality industry is all about the feel-good factor for the customers and fulfilling their requirements proactively. However, it...

It may come as a surprise to many but the sheer volume, variety, and velocity of customer data still somehow overwhelm many...

In today's age of the internet, consumers frequently turn to social media networks to seek information before they purchase a product or...

Today's customers need instant gratification and have more power than ever, especially in today's internet-driven world. If they have a...

Barclays Bank PLC (Barclays) and Microsoft Corp. have announced that Microsoft Teams has been chosen by Barclays as its preferred...

There is no denying the fact that customers are the backbone of every business, irrespective of the size of operations or the line of...