Dynamics 365 CRM 2/15

Feb 16, 20231 min read

Support Diagnostic Tool (MSDT) To Be Retired In 2025

Microsoft Support Diagnostic Tool (MSDT) troubleshooters will be retired by Microsoft in future versions of Windows, with MSDT ultimately...

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How To Create A Customer-First Business Culture With CRM Technology?

Prashant D

Feb 14, 20232 min read

How To Create A Customer-First Business Culture With CRM Technology?

Most organizations want to focus on creating a customer-first business culture to improve internal efficiency, processes, and systems....

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Prashant D

Feb 14, 20232 min read

How CRM Helps You Grow Your Business?

Customer relationships are critical to the success of every organization. Therefore, it does make sense to handle them with a great sense...

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How Can CRM Technology Improve Customer Relationships?

Prashant D

Feb 14, 20232 min read

How Can CRM Technology Improve Customer Relationships?

A CRM platform is more than just an out-of-the-box database that includes lots of customer information. When used rightly, it can become...

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Prashant D

Feb 14, 20233 min read

5 Ways CRM Improves Customer Service

The recent influx of technology and digital transformation has made customer experience the biggest differentiator ahead of price or...

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How To Enhance Admin Productivity With Guided Customer Service Channel Setup?

Prashant D

Jan 29, 20231 min read

How To Enhance Admin Productivity With Guided Customer Service Channel Setup?

Microsoft recently announced the unified Customer Service admin center that efficiently consolidates administration experiences across...

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How To Leverage Percentage-Based Routing To Load-Balance Customer Service Requests?

Prashant D

Jan 19, 20231 min read

How To Leverage Percentage-Based Routing To Load-Balance Customer Service Requests?

Organizations that want to provide a world-class customer engagement experience to their customers count on unified routing in Microsoft...

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How To Streamline Your Make-To-Order Supply Chain?

Prashant D

Jan 19, 20231 min read

How To Streamline Your Make-To-Order Supply Chain?

Order-taking and related downstream processes have been significantly streamlined thanks to the new make-to-order (MTO) automation...

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How To Boost Seller Productivity With Embedded Teams Calls & Conversation Intelligence?

Prashant D

Jan 19, 20232 min read

How To Boost Seller Productivity With Embedded Teams Calls & Conversation Intelligence?

Efficiency is paramount for seller productivity in today's cutthroat business environment. Sales teams must achieve more with less to...

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How To Improve Packing Efficiency With The Warehouse Management Mobile App?

Prashant D

Jan 19, 20231 min read

How To Improve Packing Efficiency With The Warehouse Management Mobile App?

Warehouse workers generally pack shipment items at a specific packing station via an optimized process to ship small and medium-sized...

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How To Discover New Ways To Analyze Your Customer Service Data?

Prashant D

Jan 19, 20232 min read

How To Discover New Ways To Analyze Your Customer Service Data?

Running a digital contact center is no cakewalk with supervisors expected to gather real-time insights on agent-customer activities....

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How To Engage Your Customers Faster With AI-powered Marketing Email Content?

Prashant D

Jan 19, 20231 min read

How To Engage Your Customers Faster With AI-powered Marketing Email Content?

Marketers across the globe are expected to create unique and compelling email content that can easily grab and retain the attention of...

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How To Increase Your Supply Resilience With Multisourcing In Supply Chain Management?

Prashant D

Jan 19, 20231 min read

How To Increase Your Supply Resilience With Multisourcing In Supply Chain Management?

For decades, organizations across the world have centered their supply chain strategies on increasing efficiency and lowering costs. Most...

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How To Discover insights To Create Experiences That Customers Love?

Prashant D

Jan 19, 20232 min read

How To Discover insights To Create Experiences That Customers Love?

A recently-concluded survey revealed that 90 percent of organizations across the world believe that improvements are required in their...

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How To Engage Customers Using Highly Personalized Content?

Prashant D

Jan 19, 20231 min read

How To Engage Customers Using Highly Personalized Content?

There is no denying the fact that the inboxes of most customers are flooded with hundreds of promotional and other emails every day. This...

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How To Achieve Superior Self-Service Voice Support?

Prashant D

Jan 19, 20232 min read

How To Achieve Superior Self-Service Voice Support?

The world around us may have changed 360 degrees, but phone support is still the preferred choice of communication for many people around...

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How To Empower Hybrid Collaboration In The industrial Metaverse?

Prashant D

Jan 19, 20231 min read

How To Empower Hybrid Collaboration In The industrial Metaverse?

Modern-day enterprises are leveraging Microsoft HoloLens 2 to improve operational efficiency, ensure process compliance, and learn on the...

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How To Transform Customer Experience With Dynamics 365 Marketing & Customer Insights Updates?

Prashant D

Jan 19, 20231 min read

How To Transform Customer Experience With Dynamics 365 Marketing & Customer Insights Updates?

Today, lines between customer expectations have evolved dramatically. Seamless, self-drive, and personalized interactions across multiple...

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How To Empower Your Healthcare Teams For Exceptional Patient Experiences?

Prashant D

Dec 26, 20222 min read

How To Empower Your Healthcare Teams For Exceptional Patient Experiences?

In today's new normal, a big majority of healthcare organizations stay on their toes to find answers to the most urgent challenges facing...

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How Microsoft Is Changing The Cybersecurity Market?

Prashant D

Dec 20, 20223 min read

How Microsoft Is Changing The Cybersecurity Market?

In recent years, cloud computing giants are at loggerheads to disrupt the cybersecurity market with their out-of-the-box offerings,...

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