Dynamics 365 CRM 14/15

Jul 31, 20212 min read

Managing Donor Data For Nonprofits With Dynamics 365

Nonprofit organisations leverage CRM software such as Dynamics 365 to manage their relationships with constituents such as members,...

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5 Reasons Why Dynamics 365 CRM Is A Better Choice for Nonprofits

Prashant D

Jul 31, 20212 min read

5 Reasons Why Dynamics 365 CRM Is A Better Choice for Nonprofits

Technology can take a success-driven organisation including a nonprofit to a completely different level making it more relevant,...

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4 Advantages Of Dynamics 365 CRM For The Hospitality Industry

Prashant D

Jul 31, 20212 min read

4 Advantages Of Dynamics 365 CRM For The Hospitality Industry

The hospitality industry is all about offering feel-good and exceptional services to customers while catering to their requirements and...

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How To Streamline And Automate Rebate Management To Increase Margins?

Prashant D

Jul 15, 20211 min read

How To Streamline And Automate Rebate Management To Increase Margins?

Offering royalty deals and rebates to customers is critical to build brand loyalty as it has a measurable impact on the margins of the...

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How To Discover The Latest Capabilities In Dynamics 365 Project Operations?

Prashant D

Jul 13, 20212 min read

How To Discover The Latest Capabilities In Dynamics 365 Project Operations?

In today's increasingly complex business environment marked by intense competition, project-centric organisations face a series of...

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How To Build A Customer Journey Map With Microsoft Dynamics?

Prashant D

Jun 30, 20213 min read

How To Build A Customer Journey Map With Microsoft Dynamics?

Want to send better performing and highly targeted marketing campaigns? Microsoft Dynamics 365 allows you to easily map your customer...

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How To Monitor Performance, Set Goals, And Maintain Data Quality With Dynamics 365 CRM?

Prashant D

Jun 30, 20212 min read

How To Monitor Performance, Set Goals, And Maintain Data Quality With Dynamics 365 CRM?

Are you finding it difficult to keep a close track of user interactions and conversations in Dynamics 365 CRM? Looking for efficient ways...

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How To Reduce Complexity Across Global Operations With Dynamics 365?

Prashant D

Jun 28, 20213 min read

How To Reduce Complexity Across Global Operations With Dynamics 365?

Globalisation has been driving businesses, at least for the past two decades, if not more. Today no distance is unscalable with remote...

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How To Implement The Dynamics 365 Field Service Mobile App?

Prashant D

Jun 28, 20213 min read

How To Implement The Dynamics 365 Field Service Mobile App?

For most organisations that have a fleet of field service agents, the most complex task is managing and billing each agent efficiently....

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How To Transform Your Processes In 2021 With Microsoft Technology?

Prashant D

Jun 25, 20213 min read

How To Transform Your Processes In 2021 With Microsoft Technology?

The COVID-19 pandemic showed us one thing, and that is the human will to adapt and reinvent. When adversity stuck us in the form of...

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How To Increase Customer Satisfaction And Agent Productivity With Unified Routing?

Prashant D

Jun 24, 20213 min read

How To Increase Customer Satisfaction And Agent Productivity With Unified Routing?

The customer service team is the first point of contact and the face of any organisation. A smart and diligent client/customer support...

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How To Bring Predictability To Your Revenue Pipeline With Dynamics 365 Sales?

Prashant D

Jun 24, 20212 min read

How To Bring Predictability To Your Revenue Pipeline With Dynamics 365 Sales?

Sales pipeline data is leveraged by many organisations to measure a highly generalised picture of future sales. But what if the gathered...

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How To Keep Your Business Data Secure With Dynamics 365 & Microsoft?

Prashant D

Jun 24, 20213 min read

How To Keep Your Business Data Secure With Dynamics 365 & Microsoft?

Dynamics 365 and the Power Platform were built by Microsoft to help success-driven organisations redefine their security models around...

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How To Engage And Delight Customers With Microsoft Dynamics 365?

Prashant D

Jun 24, 20213 min read

How To Engage And Delight Customers With Microsoft Dynamics 365?

If there was a single recipe for success, a great customer experience would have been the most important ingredient in it. In today's new...

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How To Manage Your Information With Paperless Automation/Document Management?

Prashant D

Jun 24, 20213 min read

How To Manage Your Information With Paperless Automation/Document Management?

In the business world, there are countless times when what we have been doing and following for years isn't ideal until we have a close...

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Microsoft Dynamics 365 vs. Salesforce: What’s The Best Long-Term CRM Solution?

Prashant D

Jun 24, 20213 min read

Microsoft Dynamics 365 vs. Salesforce: What’s The Best Long-Term CRM Solution?

The decision to implement a CRM is a huge step by all standards. It's an exciting journey where you are on the cusp of leveraging a tool...

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Why Choose Dynamics 365 For Event Management?

Prashant D

Jun 24, 20212 min read

Why Choose Dynamics 365 For Event Management?

Are you planning to host an event for your institution or organisation but worried about how to efficiently manage everything? By...

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How To Configure A Main Form Dialog In Dynamics 365?

Prashant D

Jun 24, 20212 min read

How To Configure A Main Form Dialog In Dynamics 365?

Microsoft introduced the Main Form Dialog or MFD that refers to the ability to open a form within a form. This helps users open a record...

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How To Empower Seller Excellence With Customer Feedback Solutions?

Prashant D

Jun 24, 20213 min read

How To Empower Seller Excellence With Customer Feedback Solutions?

In today's digital landscape and new normal, unprecedented challenges are faced by sellers, making it more than critical than ever to be...

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How Retail Businesses Get A Behind-The-Scene Boost With Paperless AP Automation?

Prashant D

Jun 24, 20213 min read

How Retail Businesses Get A Behind-The-Scene Boost With Paperless AP Automation?

Today, customer-facing technology is the hot topic of retail industry conversations. Behind the scenes, accounts payable (AP) automation...

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